Privacy Policy

Last updated November 10, 2025

This Privacy Notice for AnswerGrowth ("we," "us," or "our") explains how and why we collect, store, use, and share ("process") your personal information when you use our services ("Services"), including when you:

• visit https://answergrowth.com or any website that links to this notice; or
• engage with us in sales, marketing, or events.

If you have questions or concerns, email us at [email protected]. If you do not agree with this notice, please do not use our Services.

Summary of Key Points

This summary highlights the topics covered below. Use the linked section titles or the table of contents to dive deeper.

• Personal information collected: depends on how you interact with us. See Section 1.
• Sensitive personal information: we do not process sensitive data. See Section 1.
• Data from third parties: we only receive it when you connect social accounts or authorize providers to share data with us. See Section 1.
• Processing purposes: to provide, improve, and secure our Services, communicate with you, and comply with law. See Section 2.
• Sharing: limited to specific scenarios and third parties. See Section 4.
• Security: organizational and technical safeguards, though no method is 100% secure. See Section 10.
• Your rights: vary by jurisdiction. See Section 12 and Section 14.
• Exercising rights: submit a data subject access request or contact us. See Section 17.

Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. What Legal Bases Do We Rely On?
4. When and With Whom Do We Share Personal Information?
5. Do We Use Cookies and Other Tracking Technologies?
6. Do We Offer Artificial Intelligence-Based Products?
7. How Do We Handle Your Social Logins?
8. Is Your Information Transferred Internationally?
9. How Long Do We Keep Your Information?
10. How Do We Keep Your Information Safe?
11. Do We Collect Information from Minors?
12. What Are Your Privacy Rights?
13. Controls for Do-Not-Track Features
14. Do United States Residents Have Specific Privacy Rights?
15. Do We Make Updates to This Notice?
16. How Can You Contact Us About This Notice?
17. How Can You Review, Update, or Delete the Data We Collect from You?

1. What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you provide to us.

We collect personal information you voluntarily share when you register for the Services, request information, participate in activities, or otherwise contact us. The details depend on your interactions and may include:

• names
• email addresses
• usernames
• passwords
• contact or authentication data

Sensitive information: we do not process sensitive information.

Payment data: if you make purchases, we collect data necessary to process payment, such as card numbers and security codes. Payment data is handled and stored by Creem; see https://www.creem.io/privacy.

Social media login data: if you register through a social media account (e.g., Facebook, X), we collect the profile information described in Section 7.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information Automatically Collected

Some information — such as IP address or device characteristics — is collected automatically when you use the Services.

We automatically collect device and usage information needed to maintain security, operate the Services, and perform analytics. This may include IP address, browser, operating system, language, referring URLs, device identifiers, location, and usage patterns.

Collected data includes:

• Log and usage data: service-related, diagnostic, usage, and performance data (e.g., IP, device info, browser type, activity timestamps, pages viewed, error reports).
• Device data: hardware model, operating system, device IDs, network info, and configuration details.
• Location data: precise or imprecise geolocation derived from IP or device settings. You can disable location sharing, though some features may be limited.

2. How Do We Process Your Information?

We process data to provide, improve, and administer our Services, communicate with you, protect security, and comply with law. We only process data when we have a valid legal reason.

Examples include:

• facilitating account creation, authentication, and account management;
• delivering requested services and features;
• responding to inquiries and providing support;
• sending administrative information about products, services, or policy changes;
• fulfilling and managing orders, payments, returns, and exchanges;
• enabling user-to-user communications; and
• protecting vital interests, such as preventing harm.

3. What Legal Bases Do We Rely On to Process Your Information?

We process personal information only when necessary and supported by a valid legal basis.

If You Are in the EU or UK

We rely on these legal bases:

• Consent: you can withdraw it at any time.
• Performance of a contract: processing needed to fulfill our obligations or take steps at your request before entering a contract.
• Legal obligations: compliance with laws, cooperation with authorities, defending legal rights, or providing evidence in litigation.
• Vital interests: protecting your vital interests or those of others.

4. When and With Whom Do We Share Your Personal Information?

We share data only in specific situations or with defined third parties.

Vendors, Consultants, and Service Providers

We engage third parties to perform services on our behalf under contracts that safeguard your data. They may access personal information only as instructed.

Categories include:

• data analytics services;
• user account registration and authentication services; and
• payment processors.

Additional Sharing Scenarios

• Business transfers: mergers, asset sales, financing, or acquisitions.
• Business partners: offering products, services, or promotions.
• Other users: information shared publicly (e.g., posts) may be visible to all users and may appear outside the Services.

5. Do We Use Cookies and Other Tracking Technologies?

Yes. We may use cookies, pixels, web beacons, and similar technologies for security, functionality, and analytics.

We also allow third parties to use tracking technologies for analytics and advertising, including tailored ads or reminders. Where such tracking is considered a "sale" or "sharing" under US state law, you can opt out as described in Section 14.

Google Analytics: opt out at https://tools.google.com/dlpage/gaoptout and review Google’s privacy terms for more details.

6. Do We Offer Artificial Intelligence-Based Products?

Yes. We provide AI-driven tools designed to enhance your experience.

Our AI products support:

• AI bots
• AI automation
• AI search
• AI document generation
• AI translation

All personal information processed by AI products is handled in line with this notice and our agreements with third parties.

7. How Do We Handle Your Social Logins?

If you register via a social account, we receive profile data from that provider.

Data received may include your name, email, friends list, profile picture, and information you mark as public. We use this data only for purposes described here or otherwise disclosed. Review each provider’s privacy notice to understand their practices and settings.

8. Is Your Information Transferred Internationally?

Yes. We operate servers in the United States and may transfer data to other countries.

For residents of the EEA, UK, or Switzerland, these countries may not offer equivalent data protection. We use Standard Contractual Clauses and other safeguards to protect transferred data. Copies are available upon request.

9. How Long Do We Keep Your Information?

Only as long as needed for the purposes described, unless a longer retention period is required by law.

When no ongoing legitimate business need exists, we delete or anonymize data. If deletion is not possible (e.g., backups), we securely store and isolate it until deletion is feasible.

10. How Do We Keep Your Information Safe?

We implement reasonable technical and organizational safeguards, but no method is 100% secure.

Transmission of personal information is at your own risk, so access the Services via secure environments whenever possible.

11. Do We Collect Information from Minors?

No. We do not knowingly collect data from or market to children under 18 (or the age defined by local law).

If we learn that we collected data from minors, we will deactivate the account and delete the data. Contact [email protected] if you believe we collected information from a minor.

12. What Are Your Privacy Rights?

Depend on your location. You may review, change, or terminate your account at any time, and you may have additional rights under regional laws.

Rights may include access, rectification, erasure, restriction, data portability, objection, and review of automated decisions. Submit requests via the contact details in Section 16.

If you are in the EEA or UK, you may complain to your data protection authority. Swiss residents may contact the Federal Data Protection and Information Commissioner.

Withdrawing consent: contact us at any time. This will not affect prior processing or other lawful bases.

Account information:

• Log in to update your profile, or
• request account deletion. We may retain limited data to prevent fraud, troubleshoot, or comply with legal obligations.

13. Controls for Do-Not-Track Features

Browsers and mobile systems may offer DNT settings, but no standard exists, so we currently do not respond to DNT signals.

If standards emerge, we will update this notice accordingly.

14. Do United States Residents Have Specific Privacy Rights?

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia may have additional rights.

Categories of Personal Information Collected (Past 12 Months)

Category	Examples	Collected
A. Identifiers	Name, alias, postal address, phone, online identifier, IP, email, account name	Yes
B. Customer Records	Name, contact, education, employment, financial info	Yes
C. Protected classifications	Gender, age, race, marital status, etc.	No
D. Commercial information	Transactions, purchase history, financial details	Yes
E. Biometric	Fingerprints, voiceprints	No
F. Internet/network activity	Browsing history, interactions with websites/apps	Yes
G. Geolocation	Device location	Yes
H. Audio/electronic/sensory	Images, audio, video, or call recordings	No
I. Professional/employment	Business contact details, job history, qualifications	No
J. Education	Student records	No
K. Inferences	Profiles about preferences or characteristics	No
L. Sensitive personal information	—	No

We may also collect other personal information when you interact with us via support, surveys, contests, or service delivery.

We retain Categories A, B, D, F, and G data as long as a user maintains an account.

Sources, Uses, and Sharing

See Sections 1 and 2 for collection details. We disclose data via targeting/marketing cookies and to service providers under contract. We may use personal information for internal research and development.

Disclosures: see Section 4 for categories of third parties. We do not consider internal research disclosures a "sale."

Sales or sharing: we do not sell personal information. If certain targeted advertising cookies are deemed "sharing," you can opt out via cookie preference settings.

Your State Privacy Rights

Depending on your state, you may have the right to:

• know whether we process your personal data;
• access, correct, delete, or obtain a copy of your personal data;
• receive categories or lists of third parties that received your data;
• opt out of targeted advertising, sale, or profiling with legal/significant effects;
• limit use/disclosure of sensitive personal data; or
• opt out of the collection of sensitive data via voice or facial recognition (where applicable).

Exercising Your Rights

Submit a data subject access request, email [email protected], or use the contact details below. Disable cookies in the Cookie Preference Settings to opt out of selling/sharing.

Authorized agents may submit requests with proof of authorization. We will verify your identity before processing requests. If we deny a request, you may appeal by emailing [email protected]; unresolved appeals can be escalated to your state attorney general.

California "Shine the Light" law: California residents may request (once per year) information about personal data disclosed for direct marketing. Submit requests using the contact details below.

15. Do We Make Updates to This Notice?

Yes. We update this notice to remain compliant.

We will note the revision date at the top. Material changes may be announced via notice or direct communication.

16. How Can You Contact Us About This Notice?

Email [email protected].

17. How Can You Review, Update, or Delete the Data We Collect from You?

Depending on applicable law, you may request access, details about processing, corrections, deletion, or withdrawal of consent. Submit a data subject access request or contact us at [email protected].